Market Fresh Banquets & Catering Policies:
DEPOSIT
A 50% deposit is due at time of booking. Unless other arrangements have been made.
FINAL PAYMENT
Final payment for your event is due 3 days prior to your event date(s) for all events $2,000.00 and above. Final payment for all events under $2,000.00 is due the day of your event.
FINAL GUEST COUNT
Final guest count, not subject to reduction, is due 7 days prior to your event date. If you need to increase your count, within 7 days of your event, accommodations will depend on in-house your request. Additional fees and charges will apply.
PAYMENT METHODS
Market Fresh Banquets & Catering accepts payment in cash, check, Visa, American Express or MasterCard.
WASHINGTON STATE SALES TAX
Market Fresh Banquets & Catering charges the current Washington State rate of 9% on all services listed in your catering contract. Events held on Tribal Lands will not be subject to state sales tax.
ROOM AND VENUE RENTALS
For information on availability & rental rates for Heronswood Gadens and The Point Casino & Hotel please contact our banquet and catering sales office at (360) 297-6137.
TIMELINE
You may be billed for additional staff hours if your event does not reasonably adhere to the agreed upon timeline contained in your catering contract.
CANCELATION BY CLIENT/HERONSWOOD/ACTS OF GOD
All prepayments are returned in full (less $200.00) if your event is canceled by you or an act of god 90 days prior to your event. If your event is canceled by you between 89 and 30 days prior to your event all prepayments are returned in full less 50% of your deposit up to but no more than $1,000.00. If your event is canceled by you within 29 days of your event all deposits and prepayments are forfeited in full. Market Fresh Banquets & Catering reserves the right to terminate this contract for any reason. If Market Fresh Banquets & Catering terminates this contract over 30 days prior to your event all prepayments and deposits will be returned in full within 10 days. If Market Fresh Banquets & Catering terminates this contract within 30 days of your event all prepayments and deposits will be returned in full within 10 days as well as an additional $250.00 penalty.
CHANGE OF EVENT DATE
Market Fresh Banquets & Catering will apply the entire balance of your deposits and prepayments (less $100.00) towards another event. Subject to our availability, all costs subject to change.
DAMAGE
Market Fresh Banquets & Catering assumes no responsibility for ANY damage or loss of any merchandise, equipment, furniture, clothing or other valuables prior to, during or after your event. We will do everything possible to ensure that all of your supplies, rentals and equipment are cared for and maintained in good working order and without damage.
I, the client, understand that by using/providing items I own that accidents and damage may occur. I will NOT bill, charge or sue Market Fresh Banquets & Catering for any loss unless the damage or loss was caused by willful negligent actions or conduct of Market Fresh Banquets & Catering or its employees.
MARKET FRESH BANQUETS & CATERING LIABILITY
Market Fresh Banquets & Catering only liability, for third party claims, will be for actions caused by Market Fresh Banquets & Catering and/or the negligent actions of its employees.
THIRD PARTY LIABILITY
Market Fresh Banquets & Catering assumes no responsibility for the conduct of guests and third parties hired to provide services.
UNLAWFUL ACTIVITIES
The client will comply with all laws of the United States and the State of Washington, all municipal ordinances and all lawful orders of police and fire departments and will not do anything on premises in violation of any laws. If unlawful activities are occurring on premises, and the event is canceled there will be no refund of any kind from Market Fresh Banquets & Catering to client.
STORAGE
Prior approval from Market Fresh Banquets & Catering management is required for any items stored before or after the event.
BAR/BEVERAGES
Market Fresh Banquets & Catering will provide all beverage service and bar support for events held at Heronswood Gardens or The Point Casino and Hotel. For events held at non-Market Fresh Banquets & Catering properties it is the client’s responsibility to obtain any needed banquet liquor licenses. Market Fresh Banquets & Catering can provide bar support and non-alcoholic beverage service for events held outside our properties as included in your contract.
RENTALS
You may provide all or part of your own rental items for your event. Market Fresh Banquets & Catering will/may give you an estimated cost/list of rentals for your event. You may change/cancel those items at any time however a restocking and cancellation fee may occur. If Market Fresh Banquets & Catering is coordinating rentals on your behalf through a rental company you may be required to pay the rental company directly. This information will be specified in your contract, certain rentals may be provided by Market Fresh Banquets & Catering as listed in your contract. Any loss or damage to ANY rentals will be billed to you after the event.
RENTAL FEES
Dance Floor $250 / Portable Risers 6f. X 8ft. $250 / Extension Cords and Power Strip $5 / Easel $15 / Whiteboard with Markers $25 / Flipchart with Markers $35 / Bartender $150 / Linens $6 per table cloth / Chair Covers $3 per chair / Napkins .50 each / Stage Rental $250 / Additional Lighting $150 / A/V rental $75-$150 / Sound & Light Tech $35 per hour
MENU/FOOD QUANTITIES
Market Fresh Banquets & Catering will prepare between 5%-10% overage based on the final number of guests we receive from you. You are not charged for this service.
CHILDREN
Children under 10 are charged half price unless the special children’s menu has been specified.
LEFTOVERS
Market Fresh Banquets & Catering (or you and your guests) may package any leftovers that are not able to be reused by Market Fresh Banquets & Catering. You are responsible to provide appropriate containers to place leftovers into. In accordance with Washington State health codes Market Fresh Banquets & Catering reserves the right to discard any food items where there is a reasonable risk for foodborne illness to occur.
GUEST COUNT OVERAGE
You will be charged only for the guaranteed number of guests served unless you have more attendee’s than the guarantee and Market Fresh Banquets & Catering was required to purchase additional food and beverage to accommodate the overage.
GUEST COUNT REDUCTION
If your final guest count is reduced by more than 20% less than 10 days before your event from your latest estimated guest count, your menu costs MAY increase proportionally.
SERVICE CHARGE 22%
Covers all of the back end costs that go into the event, aside from the food and additional labor. We do not charge for walk-through's, meetings, CAD diagrams, insurance certificates, etc. This fee offsets all of these costs to insure our clients aren’t worrying about asking for help in these areas, as many of our clients have had, or heard of others’ experience in which they are billed for these things. We like to insure that the planning process is as easy as possible with nothing to worry about once you have us on board. As far as actual gratuities go, Our staff’s motto is that gratuities are “never necessary, never expected, and always appreciated.”
Attendant/ Staff Fee/ Delivery Fee
A labor charge of $22.00 per every 45 count of guests, per hour minimum of 3 hours, will be applied to all non-drop off services. Delivery Fee maybe applied if delivered outside of a 10 mile radius.
DEPOSIT
A 50% deposit is due at time of booking. Unless other arrangements have been made.
FINAL PAYMENT
Final payment for your event is due 3 days prior to your event date(s) for all events $2,000.00 and above. Final payment for all events under $2,000.00 is due the day of your event.
FINAL GUEST COUNT
Final guest count, not subject to reduction, is due 7 days prior to your event date. If you need to increase your count, within 7 days of your event, accommodations will depend on in-house your request. Additional fees and charges will apply.
PAYMENT METHODS
Market Fresh Banquets & Catering accepts payment in cash, check, Visa, American Express or MasterCard.
WASHINGTON STATE SALES TAX
Market Fresh Banquets & Catering charges the current Washington State rate of 9% on all services listed in your catering contract. Events held on Tribal Lands will not be subject to state sales tax.
ROOM AND VENUE RENTALS
For information on availability & rental rates for Heronswood Gadens and The Point Casino & Hotel please contact our banquet and catering sales office at (360) 297-6137.
TIMELINE
You may be billed for additional staff hours if your event does not reasonably adhere to the agreed upon timeline contained in your catering contract.
CANCELATION BY CLIENT/HERONSWOOD/ACTS OF GOD
All prepayments are returned in full (less $200.00) if your event is canceled by you or an act of god 90 days prior to your event. If your event is canceled by you between 89 and 30 days prior to your event all prepayments are returned in full less 50% of your deposit up to but no more than $1,000.00. If your event is canceled by you within 29 days of your event all deposits and prepayments are forfeited in full. Market Fresh Banquets & Catering reserves the right to terminate this contract for any reason. If Market Fresh Banquets & Catering terminates this contract over 30 days prior to your event all prepayments and deposits will be returned in full within 10 days. If Market Fresh Banquets & Catering terminates this contract within 30 days of your event all prepayments and deposits will be returned in full within 10 days as well as an additional $250.00 penalty.
CHANGE OF EVENT DATE
Market Fresh Banquets & Catering will apply the entire balance of your deposits and prepayments (less $100.00) towards another event. Subject to our availability, all costs subject to change.
DAMAGE
Market Fresh Banquets & Catering assumes no responsibility for ANY damage or loss of any merchandise, equipment, furniture, clothing or other valuables prior to, during or after your event. We will do everything possible to ensure that all of your supplies, rentals and equipment are cared for and maintained in good working order and without damage.
I, the client, understand that by using/providing items I own that accidents and damage may occur. I will NOT bill, charge or sue Market Fresh Banquets & Catering for any loss unless the damage or loss was caused by willful negligent actions or conduct of Market Fresh Banquets & Catering or its employees.
MARKET FRESH BANQUETS & CATERING LIABILITY
Market Fresh Banquets & Catering only liability, for third party claims, will be for actions caused by Market Fresh Banquets & Catering and/or the negligent actions of its employees.
THIRD PARTY LIABILITY
Market Fresh Banquets & Catering assumes no responsibility for the conduct of guests and third parties hired to provide services.
UNLAWFUL ACTIVITIES
The client will comply with all laws of the United States and the State of Washington, all municipal ordinances and all lawful orders of police and fire departments and will not do anything on premises in violation of any laws. If unlawful activities are occurring on premises, and the event is canceled there will be no refund of any kind from Market Fresh Banquets & Catering to client.
STORAGE
Prior approval from Market Fresh Banquets & Catering management is required for any items stored before or after the event.
BAR/BEVERAGES
Market Fresh Banquets & Catering will provide all beverage service and bar support for events held at Heronswood Gardens or The Point Casino and Hotel. For events held at non-Market Fresh Banquets & Catering properties it is the client’s responsibility to obtain any needed banquet liquor licenses. Market Fresh Banquets & Catering can provide bar support and non-alcoholic beverage service for events held outside our properties as included in your contract.
RENTALS
You may provide all or part of your own rental items for your event. Market Fresh Banquets & Catering will/may give you an estimated cost/list of rentals for your event. You may change/cancel those items at any time however a restocking and cancellation fee may occur. If Market Fresh Banquets & Catering is coordinating rentals on your behalf through a rental company you may be required to pay the rental company directly. This information will be specified in your contract, certain rentals may be provided by Market Fresh Banquets & Catering as listed in your contract. Any loss or damage to ANY rentals will be billed to you after the event.
RENTAL FEES
Dance Floor $250 / Portable Risers 6f. X 8ft. $250 / Extension Cords and Power Strip $5 / Easel $15 / Whiteboard with Markers $25 / Flipchart with Markers $35 / Bartender $150 / Linens $6 per table cloth / Chair Covers $3 per chair / Napkins .50 each / Stage Rental $250 / Additional Lighting $150 / A/V rental $75-$150 / Sound & Light Tech $35 per hour
MENU/FOOD QUANTITIES
Market Fresh Banquets & Catering will prepare between 5%-10% overage based on the final number of guests we receive from you. You are not charged for this service.
CHILDREN
Children under 10 are charged half price unless the special children’s menu has been specified.
LEFTOVERS
Market Fresh Banquets & Catering (or you and your guests) may package any leftovers that are not able to be reused by Market Fresh Banquets & Catering. You are responsible to provide appropriate containers to place leftovers into. In accordance with Washington State health codes Market Fresh Banquets & Catering reserves the right to discard any food items where there is a reasonable risk for foodborne illness to occur.
GUEST COUNT OVERAGE
You will be charged only for the guaranteed number of guests served unless you have more attendee’s than the guarantee and Market Fresh Banquets & Catering was required to purchase additional food and beverage to accommodate the overage.
GUEST COUNT REDUCTION
If your final guest count is reduced by more than 20% less than 10 days before your event from your latest estimated guest count, your menu costs MAY increase proportionally.
SERVICE CHARGE 22%
Covers all of the back end costs that go into the event, aside from the food and additional labor. We do not charge for walk-through's, meetings, CAD diagrams, insurance certificates, etc. This fee offsets all of these costs to insure our clients aren’t worrying about asking for help in these areas, as many of our clients have had, or heard of others’ experience in which they are billed for these things. We like to insure that the planning process is as easy as possible with nothing to worry about once you have us on board. As far as actual gratuities go, Our staff’s motto is that gratuities are “never necessary, never expected, and always appreciated.”
Attendant/ Staff Fee/ Delivery Fee
A labor charge of $22.00 per every 45 count of guests, per hour minimum of 3 hours, will be applied to all non-drop off services. Delivery Fee maybe applied if delivered outside of a 10 mile radius.